In roadside assistance, finding the damaged car and keeping the customer informed are essential but also very cost intense tasks.

Having in mind the users, the location sharing service, and the assistance companies, freshbits GmbH wants to digitalise traditional processes and bring a bit of a fresh air in the way we require assistance.

‘We would need a great interface for our application, web app and dashboard’, that was the briefing we received from freshbits. We had a great product and service put nearly nothing on logo, colors, and concept. We knew that even though people using the app may barely notice the details in such a frustrating moment, it had to be a relieving process, a relaxing interface, mainly a relaxing experience.